bjbaji live's Privacy Policy

The Purpose of This Policy

bjbaji live places the highest importance on user privacy. This privacy policy describes what information we collect, why we collect it, and how we manage it when you use our website, create an account, or use any of our services.

Reading this document will help you understand how well your information is protected and what rights you have. Continuing to use our services means you agree to the terms of this policy. To learn about the general terms of using the site, please read our Terms and Conditions.

This policy applies only to bjbaji live's own platform. Third-party websites or services are governed by their own privacy policies, for which bjbaji live is not responsible.

What Information We Collect

bjbaji live collects different types of information at different stages. We have listed these below, organized by category.

2.1 Information Provided at Registration

When you open an account with bjbaji live, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Username and password chosen by the user (passwords are always stored in encrypted form)

2.2 Financial Transaction Information

During deposits and withdrawals, we record the relevant mobile banking number or bank account details. This information is used to verify transactions and prevent fraud. Transaction data processed through bKash, Nagad, Rocket, and Upay is also governed by each respective payment provider's own policy.

2.3 Automatically Collected Information

While you browse the site, our servers may automatically record the following information:

• IP address and device type
• Browser name and version
• Duration of site visits and page browsing patterns
• Referral source (where you came from before visiting the site)

2.4 Cookies and Tracking Technologies

bjbaji live uses cookies that are stored in your browser. These help keep login sessions active, remember preferences, and improve site performance. You can disable cookies from your browser settings if you wish, but some features may not work correctly as a result.

How Collected Information Is Used

The information we collect is used only for specific purposes. bjbaji live never sells your information commercially to third parties.

3.1 Service Operations

Information is used to manage your account, process transactions, and provide customer support. Our support team provides service in Bengali and English via 24/7 live chat and email — your account information is needed for this purpose.

3.2 Identity and Age Verification

All casino and betting activities on bjbaji live require users to be 21 or older. We use the identity document information provided to confirm the user's age and identity. This is an essential part of ensuring responsible gaming.

3.3 Security and Fraud Prevention

Automatically collected information is analyzed to detect suspicious transactions or account activity and to prevent unauthorized access.

3.4 Communication

We may send transaction notifications, security alerts, and promotional information to your registered email or mobile number. You can unsubscribe from promotional messages at any time.

3.5 Service Improvement

We analyze user behavior to improve the site's design, game selection, and payment processes. This analysis is carried out in an aggregated and anonymized manner.

When Information Is Shared with Third Parties

bjbaji live may share information with third parties in limited and specific circumstances. In each case, the scope of data use is strictly controlled.

4.1 Payment Providers

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions. These organizations follow their own privacy policies.

4.2 Technology Service Providers

We work with trusted technology partners for server management, data storage, and cybersecurity. Confidentiality of data is ensured in agreements with these partners.

4.3 Legal Obligations

Information may need to be disclosed under legal obligation in the event of a court order or a lawful request from a government authority. In such cases, we provide only the minimum information required.

4.4 Business Changes

If bjbaji live undergoes any change in ownership or structure, user information may be transferred to the new authority. In that case, we will provide advance notice.

How We Keep Your Information Safe

bjbaji live uses industry-standard technologies and practices to protect data. Even so, no online system is 100% secure, so keeping your account password confidential is the user's responsibility.

5.1 Encryption

All data transfers on the site are encrypted using SSL technology. Passwords are never stored as plain text — they are converted and stored using a strong hashing method.

5.2 Access Control

Only authorized staff may access user information under specific circumstances. All internal access is logged and reviewed regularly.

5.3 Server Security

Our servers operate with firewalls, intrusion detection systems, and regular security audits. Data backups are performed regularly so that no data is lost due to technical issues.

5.4 Data Retention Period

Information is retained for a defined period while the account is active and, after closure, as required for legal and financial audit purposes. Once that period ends, data is securely deleted.

Your Rights Regarding Your Information

As a bjbaji live user, you have several rights regarding your own information.

6.1 Right to View Information

You can log in to your account to view your profile information, transaction history, and betting records. For additional information, contact our support team.

6.2 Right to Correct Information

If any of your information is incorrect, you can request a correction. The information will be corrected after identity verification.

6.3 Right to Close Your Account

You can request to close your account at any time. Once the account is closed, your personal information will no longer be actively used beyond the applicable legal retention period. For support related to responsible gaming, detailed guidance is available on our Responsible Gaming page.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or SMS messages, inform our support team or use the unsubscribe option in the message.

Protection of Minors

bjbaji live strictly follows a 21+ age policy. Our services are not intended for any minor, and we do not knowingly collect information from any minor.

If we confirm that a minor has registered, the relevant account will be closed immediately and the collected information will be deleted. To learn more about our site, visit our About Us page.

Updates to the Privacy Policy

bjbaji live reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you via your registered email or through a notice on the site.

Continuing to use the service after any changes means you agree to the revised policy. We therefore recommend checking this page regularly.

Contact Regarding Privacy

If you have any questions or concerns about this privacy policy, please contact our support team. We are available to respond in Bengali via live chat and email 24 hours a day, seven days a week.

Email: [email protected]

For answers to common questions, you can visit our FAQ section — detailed answers to frequently asked questions are provided there.